Save Time and Money With Our Remote IT Services

Why consider Remote IT services

The shift to remote work has not only caused operational challenges; it has also had a direct impact on IT costs and budgeting. A recent survey revealed that IT expenses increased significantly during 2021, as companies are trying to find the best solutions to thrive during the process of digital transformation and help their remote staff be more productive.

Organizations that have implemented a remote or hybrid work model are now required to consider how to optimize the collection, management, and deployment of IT assets in multiple locations, which creates an additional a layer of complexity and can result in increased costs.

At Wisetek we’re aware of the challenges this has posed from 2020 onward, which is why we developed our Remote IT services. These services are integrated with Wisetek’s Returntek Portal, which greatly simplifies corporate IT asset management and deployment in geographically disperse locations. The portal’s reporting features reduce complexity when managing tasks like IT asset collection, tracking, and reporting.

Wisetek’s Remote IT services are available irrespective of asset location, and are always delivered meeting the world-class security and transparency standards that our globally-trusted ITAD firm is known for.

Next, let’s look at our Remote IT services in more detail.

IT Asset Collection

As part of our Remote IT services, we offer US organizations a safe and secure IT asset collection service that suits businesses with remote work arrangements.

Upon request, our team can collect IT assets from your employees’ homes, so you don’t have to arrange multiple collections in different parts of the city, county, or state.

Real-Time Tracking

When you have multiple employees or entire departments working from home, keeping track of asset location can be time-consuming and resource-intensive. In this scenario, it becomes crucial to maintain accurate and up-to-date inventories that are easily accessible.

This is where Wisetek’s tracking service comes into play, as it provides a clear overview of IT asset status across the entire organization. The real-time tracking service provides vital data such as device location and deployment status, which helps plan your IT management strategy with more confidence, saving time and money.

Uniform Reporting

Reliable data on the status of corporate IT assets is fundamental in the remote work era. Nowadays, it’s no longer enough to know the location of each device used in your organization – you also need to have access to key metrics related to your IT assets, such as status, age, condition, etc.

Uniform and reliable reporting simplifies IT asset management, facilitates planning and budgeting, and optimizes the ROI on redundant assets and devices.

Enjoy Full Integration between Remote IT and Wisetek’s Processes

Our corporate clients get access to the benefits of our Remote IT services thanks to their seamless integration with additional Wisetek processes. This is delivered via the Returntek Portal, a valuable addition for companies that have implemented remote work.

Through this portal, you can track and view reports for all IT assets, as well as outsource scheduling, management, and logistics-related tasks, irrespective of location.

Convenience and Cost Effectiveness

With Wisetek’s Remote IT services, you get to enjoy the convenience of remote work without incurring on the prohibitive costs involved in managing, deploying, collecting, and redeploying IT assets located in different locations.

Our Remote IT services are scalable and take into account your specific needs and geographic challenges, whether you operate locally or globally. In creating these services, our goal is to provide a cost-effective solution for 21st century organizations.

How Wisetek’s Remote IT Service Process Works

When you decide to collect a device, your employee will receive a padded box at the address where the device is kept. After collecting the asset, our team carefully inspects it and proceeds with data sanitization and data destruction, as and when required.

From this point on, the device can be redeployed or allocated to a different employee, remarketed via our online store, or recycled. The decision is made based on your requirements and on the condition of each asset. Our advice is always in line with your best interests, to ensure you get the maximum lifespan out of each asset and optimal ROI.

All actions taken on a given device are reported via the Returntek Portal. This allows you to access vital data about your IT assets and carry out actions ranging from requesting repairs to ordering redeployment or mark the device as “stock ready”.

Expert Remote IT Services

Wisetek is a global leader in professional IT Asset Disposition services, with operation centers in California, Massachusetts, Virginia, and Texas. Our Remote IT services are a cost-effective and efficient solution to global IT asset management and can greatly support your transition toward a productive digital transformation.

For more information, contact our expert team.

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