Wisetek’s New Remote IT Service

Working from home provides employers and employees with many advantages, but there are plenty of hidden costs that must be minimized both now and going forward. Recover IT assets and equipment and redeploy them at home addresses as necessary in a cost-efficient manner with Wisetek’s Remote IT service.

Of the many effects that the Covid-19 pandemic has caused worldwide, one trend will likely last well into the future: remote work. Naturally, many employees have embraced working from home along with its many benefits.

In the short term, companies and employees benefit from reduced costs and superior work/life balance. In the long term, however, companies need to consider the costs associated with remote work.

How Much Does Remote Work Cost?

Some of the costs associated with remote working include the ever-present risk of costly data breaches, support for hardware and software, deploying IT assets to home-based personnel, and recovering redundant IT equipment from the private homes of employees.

Gary McCarthy, Head of Sales Operations and Customer Service at Wisetek explains:

‘As more and more companies are encouraging their employees to work from home in the long-term, this is impacting people’s lives in a dramatic way. For example, having to live near your company in order to reduce your commute time is no longer necessary. You can live wherever you like, and reduce your expenses accordingly.’

‘However, from a company’s perspective, it means that a lot of time and therefore costs are being racked up trying to service the IT asset demands of a dispersed workforce.’

Wisetek’s Remote IT Service

The ideal solution for easing the administrative burden on an organization’s IT, finance, and HR departments vis-à-vis supporting remote workers is Wisetek’s Remote IT Service. Not only is it a simple process, but it’s also reliable, convenient, and secure.

The ten steps of the process are:

1. The client requests a ‘box’ remote solution using Wisetek’s convenient Innovative Returntek.com portal.
2. The end user’s request is confirmed by Wisetek.
3. The delivery of the Remote IT Service is scheduled by Wisetek.
4. The client receives the package and then returns the label.
5. Wisetek confirms the collection of the asset and tracks the asset over the Returntek.com system.
6. Upon arrival at Wisetek, the asset is processed and the chain of custody is completed.
7. The asset is securely processed for data erasure.
8. Upon request by the customer, the asset can be remarketed, recycled, or re-used.
9. The asset is then processed.
10. Reporting and/or data destruction certificates are made available to the customer via the Returntek.com portal.

What is unique about the Wisetek service is that it offers a truly global reach. As highlighted by Gary McCarthy, ‘It doesn’t matter how spread out your workforce is as we have the logistical capacity to deliver wherever the customer is.’

Wisetek’s Circular Economy Model

The Remote IT Service will dramatically lower the logistical cost for organizations’ ITAD requirements, principally because Wisetek operates a circular economy model that efficiently distributes IT assets and eliminates needless e-waste and inefficiencies. Moreover, Wisetek’s circular economy model can tangibly improve the ability of organizations to meet strategic corporate social responsibility (CSR) goals.

‘We strongly believe that helping the environment is not only good for the planet, but it helps the bottom line of a company’s balance sheet. When we collect an asset from a customer, we do so after consulting with them on their IT Asset Disposition strategy’.

Most companies typically choose one of three options for IT asset disposal: remarketing, re-use (in part or in whole), or recycling.

McCarthy clarifies: ‘As we have a global presence, we have a thorough understanding of how much a used asset is worth, and also how much each part is worth too. We don’t send anything to the landfill. Instead, we strip assets down to their component parts and either sell them on behalf of the customer or encourage the customer to re-use the parts in their internal supply chain.’

Wisetek recycles IT assets only when the piece of equipment or a component is truly at the end of its usable lifespan, and the recycling process adheres to all regulatory environmental standards.

IT Asset Redeployment

Whenever IT assets require redeployment, Wisetek ensures that the asset is suitably fit by performing hardware/test audits, secure data erasure, and drive re-imaging.

‘We also liaise on the client’s behalf with the manufacturer regarding the under-warranty repair. And if it’s out of warranty, we assess the cost of repair to bring it back to Grade B Standard in order to redeploy it.’

The Covid-19 pandemic will undoubtedly have long-lasting impacts on the labor market and how we work, but the need for a cost-effective and responsible ITAD strategy has perhaps never been greater. A lack of due diligence with regards to ITAD will cost more going forward and may harm the environment.

‘With our new Remote IT – Recover and Redeployment Service, we offer convenience, cost-savings, and a clear-social conscience to our clients. It’s a win-win for all,’ says McCarthy.

For more information on how Wisetek can help you create your IT Returns and ITAD strategy contact our experts here

Wisetek specializes in professional ITAD services including Data Destruction, Hard Drive Destruction, Hard Drive Disposal, Hard Drive Shredding, and Degaussing, from its 5 main facilities across the USA.